We will happily exchange or issue store credit on merchandise that is unworn, unwashed, unaltered, with ALL original tags still attached within 14 days of the confirmation for the delivery. The receipt included in your package must be present. However, we DO NOT exchange or issue store credit on jewelry, handbags, and merchandise that was purchased on sale.We do apologize for any inconvenience this may impose, but we do not issue refunds or accept returns. No exceptions.